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Payment Methods

Our online store accepts payment by Paypal, debit/credit card (via the Paypal portal) or bank transfer. To pay online by debit card/credit card simply select Paypal as your method of payment then on the next page rather than logging in to a Paypal account you instead click on the button to select payment by debit/credit card. Your card payment will then be processed through Paypals totally secure system. 
 
Alternatively you can simply call Jon on +44 (0)7875 720780 with your requirements, card details & shipping address.

 

Note that American Express is not accepted. 

 

UK Shipping

Orders shipped within the UK will be sent by either Royal Mail Tracked 48, Royal Mail Tracked 24 or UPS Standard and the required service can be selected at check-out. We will endeavour to despatch orders on the day of receipt or the following working day at the latest. If you require a different form of shipping, ie Royal Mail Special Delivery, then please call/email Jon on 07875 720780/jon@thepisteoffice.com with your requirements prior to placing an online order. 

Please allow for extended delivery times at Christmas, New Year and Bank Holidays etc.

We reserve the right to send high value goods by a signed-for service (at our additional cost) even if a lower cost service is selected.

Specific delivery requests will be noted however for security reasons our shipping partners may not always be able to comply, ie "please leave behind the shed" etc.

 

Overseas Shipping

Our online store is configured for UK shipping but we regularly ship goods all around the world so if you require overseas shipping simply send an email to jon@thepisteoffice.com detailing your itemised list of requirements plus full shipping address & we'll quote you a shipped price by return.

 

The prices shown in the online store include 20% VAT for purchases within the UK however this tax will be deducted for orders being exported outside of the UK. Export orders will only be shipped by a signed-for service as proof of export is required by the UK authorities for VAT free sales. Any import charges/taxes applied to export orders by the receiving country are the responsibility of the purchaser.



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